Terms and Conditions

Last Updated: March 25, 2025

Welcome to Visions, Inc.! These Terms and Conditions ("Terms") govern your use of the Visions, Inc. website (https://www.visionsfirst.com/) and the purchase of any products or services from Visions, Inc. (collectively, the "Services"). By accessing our website or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or Services.

1. Acceptance of Terms

By accessing or using our website and/or purchasing Services from Visions, Inc., you acknowledge that you have read, understood, and agree to be bound by these Terms, including any additional guidelines and future modifications.  

2. Services Offered

Visions, Inc. provides a range of print and marketing services, including but not limited to:

  • Printing services (e.g., business cards, brochures, flyers, banners, signage)

  • Marketing material design and creation

  • Direct mail services

  • Promotional product sourcing and printing

  • Website design and development

  • Digital marketing services (e.g., SEO, social media marketing)

  • Consultation and strategy services related to print and marketing

The specific details of the Services ordered will be outlined in your order confirmation, letter of quote or other agreed-upon documentation.

3. Ordering and Payment

  • Orders: Orders for Services can be placed by phone, email, or in person. All orders are subject to acceptance by Visions, Inc.  We reserve the right to refuse or cancel any order for any reason, including but not limited to availability, errors in pricing or product descriptions, or suspicion of fraudulent activity.  

  • Pricing: Prices for our Services are provided in the form of an email or letter of quote. We reserve the right to change prices at any time without prior notice. Unless otherwise stated, prices are in U.S. dollars and do not include applicable taxes or shipping costs, which will be added to your order total.

  • Payment: Payment is due upon placement of the order or as otherwise agreed upon in writing. We accept various payment methods as indicated during the ordering process. You represent and warrant that you are authorized to use the payment method you provide.  

  • Taxes: You are responsible for paying all applicable federal, state, and local taxes associated with your order.

  • Cancellations and Changes: Order cancellations or changes may be subject to fees depending on the stage of production. Once production has begun, cancellations or significant changes may not be possible, and you will be responsible for the full cost of the order.

4. Artwork and Content

  • Customer Responsibility: You are solely responsible for the accuracy, completeness, and appropriateness of all the artwork, content, and specifications you provide to Visions, Inc. This includes but is not limited to text, images, logos, and designs.

  • Copyright and Permissions: You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use all artwork and content you submit to us and that such use does not infringe upon the intellectual property rights of any third party. You agree to indemnify and hold Visions, Inc. harmless from any claims arising out of your use of third-party intellectual property.

  • Artwork Guidelines: We may provide artwork guidelines on our website. It is your responsibility to ensure your artwork meets these guidelines. We are not responsible for errors in the final product resulting from artwork that does not meet our specifications.

  • Proofs: We may provide you with a proof for your approval before production. It is your responsibility to carefully review the proof for any errors, including but not limited to spelling, grammar, layout, and color. Once you approve the proof, you are responsible for any errors in the final product.

  • Color Accuracy: While we strive to maintain color accuracy, variations may occur between the proof and the final printed product due to differences in monitor calibration, printing processes, and materials. We are not responsible for minor color variations.

  • Storage of Artwork: We may retain copies of your artwork for a limited time for reordering purposes. However, we are not responsible for the permanent storage or backup of your artwork. It is your responsibility to maintain copies of your files.

5. Production and Delivery

  • Production Time: Production times vary depending on the Services ordered and our current workload. We will provide an estimated production time, but this is an estimate and not a guarantee.

  • Shipping and Delivery: Shipping and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers or events beyond our control.  

  • Risk of Loss: The risk of loss and title of products pass to you upon our delivery to the shipping carrier.

  • Inspection and Acceptance: You are responsible for inspecting the products upon delivery and notifying us of any defects or discrepancies within 5 days of receipt. Failure to notify us within this timeframe constitutes acceptance of the products.

6. Intellectual Property

  • Visions, Inc. Intellectual Property: All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Visions, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute our content without our prior written consent.  

  • Customer Intellectual Property: As stated in Section 4, you retain ownership of the intellectual property in the artwork and content you provide to us. By submitting such materials, you grant Visions, Inc. a non-exclusive, royalty-free license to use, reproduce, modify, and display the artwork and content solely for the purpose of providing the Services you have ordered.

7. Customer Responsibilities Related to Security, Availability, and Confidentiality

To ensure the security, availability, and confidentiality of Visions, Inc.'s services and any data exchanged, you agree to the following responsibilities:

  • Security:

    • You are responsible for maintaining the security and confidentiality of your account credentials, including usernames 1 and passwords, used to access any part of our Services.  

    • You agree not to share your account credentials with any unauthorized individuals.

    • You are responsible for implementing and maintaining appropriate security measures on your own systems and networks used to access our Services, including but not limited to using up-to-date antivirus software and firewalls.

    • You agree not to attempt to gain unauthorized access to any part of our website, Services, or related systems.

    • You will promptly notify Visions, Inc. if you become aware of any unauthorized access to your account or any other security breach related to our Services.

  • Availability:

    • You acknowledge that while Visions, Inc. strives to provide continuous access to our Services, occasional interruptions or downtime may occur due to maintenance, technical issues, or other factors beyond our control.

    • You agree not to take any actions that could disrupt or interfere with the availability of our Services to other users.

  • Confidentiality:

    • You are responsible for maintaining the confidentiality of any non-public information or data that you access or receive through our Services, which is designated as confidential or reasonably should be understood to be confidential.

    • You agree not to disclose or share such confidential information with any third parties without the express written consent of Visions, Inc., except as required by law.

    • You will use confidential information solely for the purpose of utilizing the Services provided by Visions, Inc.


8. Disclaimer of Warranties

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VISIONS INC. DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT OUR WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT OUR WEBSITE OR THE SERVERS THAT MAKE IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY INFORMATION ON OUR WEBSITE.  

9. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, VISIONS INC.  SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES) ARISING OUT OF OR RELATING TO YOUR USE OF OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO VISIONS INC.  FOR THE SPECIFIC SERVICES GIVING RISE TO THE CLAIM.  

10. Indemnification

You agree to indemnify, defend, and hold harmless Visions, Inc., its affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:  

  • Your use of our website or Services.  

  • Your breach of these Terms.

  • Your violation of any law or the rights of a third party, including intellectual property rights.

  • The artwork and content you provide to us.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Minnesota, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or our Services shall be exclusively brought in the state or federal courts located in Hennepin County, Minnesota, and you consent to the jurisdiction of such courts.  

12. Modifications to Terms

Visions, Inc. reserves the right to modify these Terms at any time without prior notice. We will post any changes on our website, and the revised Terms will be effective upon posting. Your continued use of our website or Services after the posting of revised Terms constitutes your acceptance of the changes. It is your responsibility to review these Terms periodically for updates.  

13. Links to Third-Party Websites

Our website may contain links to third-party websites. These links are provided for your convenience only, and we do not endorse or control the content of these websites. We are not responsible for the content or privacy practices of third-party websites.  

14. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy on our website which governs the collection, use, and disclosure of your personal information.

15. Termination

We may terminate your access to our website and Services at any time, with or without cause, and without prior notice.

16. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be severed from these Terms, and the remaining provisions shall remain in full force and effect.  

17. Entire Agreement

These Terms constitute the entire agreement between you and Visions, Inc. regarding your use of our website and Services and supersede all prior or contemporaneous communications and proposals, whether oral or written.  

18. Contact Us

If you have any questions, concerns, or need to report any issues related to these Terms, the security or availability of our Services, or the confidentiality of information, please contact us:

Visions, Inc.
8801 Wyoming Ave N
Brooklyn Park, MN 55443
United States
Email: support@visionsfirst.com
Website: https://www.visionsfirst.com/